Privacy Policy
Your privacy is our priority. Learn how we protect and handle your personal information.
Last updated: December 8, 2024
Overview
At Finceos, we are committed to protecting your privacy and ensuring the security of your personal and financial information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered personal finance platform.
Zero-Knowledge Commitment
We cannot see your financial data. All sensitive information is encrypted on your device before being stored in our systems.
Information We Collect
Personal Information
- Name, email address, and contact information
- Account credentials and authentication data
- Profile information and preferences
- Customer support communications
Financial Information
- Bank account information (encrypted)
- Transaction data and spending patterns
- Financial documents and receipts
- Budget and financial goal information
Technical Information
- Device information and IP address
- Usage analytics and performance data
- Cookies and similar tracking technologies
- Log files and error reports
How We Use Your Information
Service Provision
- • Provide AI-powered financial insights
- • Process and analyze documents
- • Generate budgets and recommendations
- • Enable secure data synchronization
Account Management
- • Authenticate and verify identity
- • Provide customer support
- • Send important notifications
- • Process payments and billing
Data Protection & Security
Encryption
All financial data is encrypted using AES-256 encryption before transmission and storage. We use industry-standard TLS protocols for all communications.
Access Controls
Strict access controls ensure only authorized personnel can access systems containing personal data. All access is logged and monitored.
Regular Audits
We conduct regular security audits and vulnerability assessments. Our systems are SOC 2 Type II compliant and undergo annual third-party security reviews.
Your Rights
Under GDPR and CCPA, you have the right to:
- • Access your personal data
- • Correct inaccurate information
- • Delete your data
- • Port your data to another service
- • Restrict data processing
- • Object to data processing
- • Withdraw consent
- • File a complaint with authorities
To exercise any of these rights, please contact us at privacy@finceos.com
Data Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following limited circumstances:
- Service providers who assist in our operations (under strict confidentiality agreements)
- Legal compliance when required by law or to protect our rights
- Business transfers (with prior notice and the same privacy protections)
- With your explicit consent for specific purposes
Contact Information
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: privacy@finceos.com
Address: Finceos Privacy Team, 123 Finance Street, San Francisco, CA 94105
Phone: 1-800-FINCEOS (1-800-346-2367)
This Privacy Policy may be updated periodically. We will notify you of any material changes via email or through our platform. Continued use of our services after such notifications constitutes acceptance of the updated policy.